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FAQ

Before you decide — what people ask.

What you wonder before you get in touch, without dressing it up.

ANNE is an AI receptionist. She answers the phone when you cannot, replies to the customer, books appointments and texts you what matters.

Wondering about something that is not here? ANNE answers most of it, right in the browser.

Ask ANNE yourself

The questions

Plain, and honest.

What they do

What happens when you cannot take the call.

  • What is Nordio?

    ANNE answers the phone, OLAF keeps the website up to date, PER writes posts and ads, and KRISTIN writes the quote. They work where your customers already are, and you choose the ones you need.

  • Does the customer hear that it is an AI?

    Yes. ANNE says so herself, straight away, in a friendly and clear way. You hear how it sounds before anything starts at your business.

  • What happens when ANNE does not know the answer?

    She says she does not know. She takes the message and tells you. She does not invent a price, a time or a promise.

Price and terms

What it costs, and how you stop.

  • What does it cost?

    The price depends on what you need, so we agree on it in the call.

  • What if I want to stop?

    You say so. You turn off the forwarding yourself. The website and what has been written stay with you.

Setup

From the first conversation until ANNE answers your number.

  • Can I keep my phone number?

    Yes. ANNE answers the number you have today, by call forwarding. All day, only after hours, or after a few rings. You choose.

  • Does it work with my calendar and CRM?

    The calendar: yes. You say when you are free, and the booking lands in one place. If you already have a system, you say so on the call.

  • How long does setup take?

    You spend about 30 minutes on the services, the opening hours and what must never be promised. We take the rest. You keep your number.

Privacy and data

Where what you send us ends up.

  • What about privacy, and where are the conversations stored?

    The conversations are stored in Frankfurt, in Germany. Who is involved is on the security page. You can ask for access and deletion.

Read about security and data

See what ANNE can do for you.

A free 30-minute call with Lise or Frank.

Read about security and data

Talk to ANNE yourself